Velocity Telephone recommends dedicated VoIP phones for both call quality and multi-tasking reasons. We do allow some limited use of softphones. We also have a mobile application which allows outbound dialing from your cell phone using your desk phone's caller ID; this is often a better alternative when considering a softphone for smartphones.
Note Velocity Telephone does not provide softphone software or guarantee compatability, nor is audio support provided due to the inherent complexity of troubleshooting audio quality on roaming networks.
In cases where a softphone is needed and approved:
For PC we have tested and use eyeBeam Basic edition from Counterpath.
For iPhone we have tested and use Acrobits.
For Android we have tested and use SIPDroid.
Softphones other than those listed above may not be used with Virtual Office.
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