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Virtual Office > How do I...
Customize my voicemail greeting?


To customize your voicemail greeting with a personal greeting:

  • Dial your voicemail number, or press the envelope/voicemail button on your Virtual Office phone.
  • Interrupt the greeting by pressing 7. If you are calling from your Virtual Office phone you will automatically be asked to enter your PIN without pressing 7.
  • Enter your voicemail PIN. If you have forgotten or lost your voicemail PIN contact your administrator or Velocity Support to be assigned a new PIN.
  • If message playback begins, you may press the star key at any time to get to the main menu.
  • From the main menu:
    • Select 4 for personal options
    • Select 3 for greetings & recorded names
    • Select 1 to change your greeting
    • Select 3 to record a personal greeting
For a complete map of our Voice Mail System, CLICK HERE


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