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If you are experiencing noise or static on your phone line, please try the following steps to diagnose the issue, as our support team will have you perform the same tests.

• If you are using a cordless phone, try changing the channel.
• Have you tried another phone in your house?
• Have you tried plugging your phone into a different phone outlet?
• Have you tried a different phone cord?
• Unplug your dsl modem. If the noise stops, you do not have DSL filters on all your phone devices.
• Unplug every telephone device (ie, Telephones, Caller ID boxes, Answering Machines, Cable/Satellite Boxes, DSL modems, etc). Plug one corded telephone into a phone jack. If problem is gone, plug each device back in one at a time to determine the device causing the issue.