Conversion FAQs > Converting from USFamily.Net/Qwest to Velocity Bundles
Do I need to call Qwest or my existing provider to cancel my old services?

No - Our order for bundled services will serve as a line loss or cancellation request to your existing provider. Since different providers have different cancellation and refund policies, we do always recommend you contact them to settle any and all billing.

Did this Frequently Asked Question provide the information you were looking for? Provide us with your Feedback and suggestions for improving this FAQ.

Email FAQ to:

© 2019 Velocity Telephone all rights reserved.