Velocity Telephone

Virtual Office
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Install/Move Fees

Online Portal for Virtual Office

Virtual Office customers can access the Virtual Office Online Portal to manage their Virtual Office installation and settings. The portal is accessible at:

https://velocityvo.com/pbx � � �

You will be required to enter your group name, username, and password which you received with your welcome letter. If you are having trouble logging into the secure web portal, please contact our free customer support

Some of the things that you can manage from the web portal are:

Speed Dial and Busy Lamp settings
Call handling rules (Total Call Control / Find Me / Follow Me)
Browser plugin and mobile application information
Update or add additional unified messaging notification addresses
Change voicemail retrieval methods
Review call logs and messages
Retrieve and review call recordings
View extension lists for your company
View training videos

Administrators can manage:

Phone numbers, users, and unified messaging settings
Extensions
Manage web logins
Reprovision phones for new users
Upload custom hold music files
Review call data for the group and export call logs
Change user PIN's
and customize many other features for your group

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